ABOUT US

The House Of Flowers located across from Chapel of the Chimes Mortuary proudly serves Hayward. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.
Let The House Of Flowers be your first choice for flowers.

Our shop is open from 9:00 a.m. to 5:30 p.m., Monday through Friday and from 9:00 a.m. to 3:00 p.m. on Saturday.
We are closed on Sundays.

To help assure on-time delivery during the busy holiday season, place your order at least 2 days prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.
Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year’s Day, Memorial Day, Father’s Day and Independence Day.

           
JCB  

Our shop serves the following areas: Oakland, Alameda, Castro Valley, San Leandro, Union City. We also deliver to Chapel of the Chimes, Machados funeral home & Sorensen Brothers Mortuary.

We also deliver to the following facilities
A & A's Residential Care Home	A Safe Haven Manor
Abc-Sampaguita Rest Home	Able Care Home
Aegis Gardens	Aegis Of Fremont
Aloha Garden Guest Homes	Ambassadors Residence Guest
Arville Loving Care Home	Arville Loving Care Home II
Atherton Court Alzeimer's Res	B-N Residential Care Home
Bassard Convalescent Hospital	Bay Point Healthcare Ctr
Baywood Court Skilled Nursing	Berge-Pappas-Smith Chapel
Bethesda Christian Retirement	Birthing Center At Washington
Carlton Plaza Active & Assstd	Casa Sandoval
Castro Village Care Home	Chapel Of The Chimes Memorial
Chapel-The Valley Mortuary	Charisma II Residential Care
Colonial Acres Resident Care	Comfort Care Home
Courtyard Care Ctr	Creekside Apartments
Crest View Manor	Crestwood Geriatric Trtmnt Ctr
Delano Residential Care Home	Diana's Care Home
Dignity Memorial	Eden Gardens Care Home
Eden Issei Terrace	Eden Medical Center
Eden Villa	Eden-West Rehab & Convalescent
Elizabeth's Care Home	Evergreen Castro Valley Care
Evergreen Residential Care	Evergreen Residential Care Hme
Fern Lodge Inc Christian	Florence Residential Care Home
Fremont Care Ctr	Fremont Chapel Of The Roses
Fremont Healthcare Ctr	Fremont Hospital
Fremont Memorial Chapel	Fremont Surgery Ctr
G M Residential Care Home	Galicia's Tulip Care Home
Gerrylaide Manor	God Sent Care Ctr
Golden Years Prvt Care Hm II	Good Samaritan Care Home
Greenpoint Care Homes	Grissom's Chapel & Mortuary
Grissom's Cremation & Burial	Hartnell Home Care
Hayward Convalescent Hospital	Hayward Villa Apartments
Healthsouth	Heritage Village
Hillside Care Ctr	Jess C Spencer Mortuary Inc
Josephine Lum Lodge	Kaiser Permanente Hospital
Kreske Enterprise	Lahana Way Home
Laurel Grove Hospital	Lima Family Milpitas-Fremont
Lincoln Glen	Lord Tennyson Apartments Inc
Los Robles Apartments	Machado's Hillside Chapel
Mag's Rest Home	Majestic Pines Care Ctr
Mariana Family Home	Masonic Home For Adults
Mission Funeral Home	Mission San Jose Home For-Aged
Montgomery Manor	Montgomery Plaza
Morton Bakar Ctr	Neptune Society
Oakcreek Alzheimers & Dementia	P & R Residential Care
Palm Tree Senior Care Home	Paradise Gardens Care Home
Parkmont Care Center	Pasatiempo Apartments
Perpetual Care Home	R & A Residential Care-Elderly
Redwood Convalescent Hospital	Regal Homes
Retirement Inn	Rose Residential Care Facility
Sanchez Residential Care Home	Scott Villa
Sorensen Brothers Mortuary	Southland Garden
Spencer Funerals & Cremation	Sports Medicine Ctr At Wshngtn
St Anthony Care Ctr Inc	St Anthony Residential Care
St David Retirement Ctr	St Gregory Care Center
St John Kronstadt Convalescent	St Michael Convalescent
St Regis Retirement Ctr	St Rose Hospital
St Rose Hospital -Emergency	St Therese Convalescent Hosp
Summerville At Landmark Villa	Sun Bridge Care Ctr-Park Cntrl
Sunbridge Care & Rehab Ctr	Sunshine Residential Care Home
Treetops Apartments	United Care Residential Home
United Residential Care Home	Valley Manor Commnty Care Home
Valley Pointe Rehab & Nursing	Victoria Gardens Apartments
Villa Mercedes Residence	Villa Montgomery Care Home
Wa Outpatient Surgery Ctr	Washington Health Care
Washington Hospital	Washington Hospital Healthcare
Washington Stanford Radiation	Whispering Pines Rest Haven
Windsor Chalet	Wittenberg Manor Apartments
Wittenberg Manor II	Woodside Nightgale Senior

We specialize in the following services:

-Large inventory of fresh flowers
-Tropicals
-Plants
-European/dish gardens
-Contemporary and traditional arrangements
-High-style floral arrangements
-Silk arrangements
-Dried floral arrangements
-Weddings
-Funeral designs
-Extensive gift line
-Gourmet and fruit baskets
-Gift baskets
-Greeting cards
-Candles
- -

If you have any questions or need more information, please contact us by calling us directly at (510)782-7300. We're always here to serve you and make your flower-sending experience a pleasure.

The House Of Flowers
1631 Industrial Parkway West
Hayward, CA 94544

A local delivery fee of $9.95 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)
U.S. orders must be received before 1:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.
Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.
We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.